Privacy Policy
In the course of providing you with financial products and services, we need to collect and maintain certain non-public personal information about you.
This document summarises Marketiva’s Privacy Policy that answers some questions about what non-public personal information we collect, what we do with it, and how we protect it.
Collecting your Personal Information
When you open and maintain an account with us, we collect the following types of information:
- Information provided by you on applications or other forms, such as your name, contact info, mailing address and employment information.
- Information about your transactions with us, such as your account balance, trading activity, and billing history.
- Information about your subscriptions, such as signal, alert, news category and price subscriptions.
Use of your Personal Information
We use your personal information for four primary purposes:
- To make the site easier for you to use by not making you enter your personal information more than once.
- To help you quickly find services, products or information on Marketiva.com.
- To help us create and deliver content most relevant to you.
- To alert you to service and product upgrades, special offers, updated information and other new services from Marketiva.
Control of your Personal Information
We may disclose non-public personal information about you that we collect, primarily to make available to you the financial products and services that we and our business partners provide. We do not disclose non-public personal information about former customers to anyone, except as permitted by law.
We may disclose certain information about you to our affiliated companies and to other financial services providers with which we have joint marketing agreements or
that offer financial products and services with us or on our behalf. By sharing information about you and your accounts, transactions, and other customer relationships with our affiliated companies and other financial services providers, we can provide you with a broader range of financial products and services, improve your experience with us, and better serve your financial needs.
We may also disclose information that we collect from you such as your name, contact information, and customer relationships with us to non-affiliated third parties that perform services for us other than processing or servicing transactions, such as marketing or market research. For example, we may provide your name, address,
phone number, and / or e-mail address to vendors who send our e-mail or regular mail. We require that all entities with which we share your non-public personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purposes and to the persons for whom disclosure was intended, or as otherwise permitted by law.
We do not sell your personal information to third-party marketers or any other entity for any purpose. In some limited circumstances, we may disclose non-public personal information about you to a non-financial services company, but only with your prior consent (or "opt-in"). If you consent (or "opt-in") to such disclosure, the
information shared will be limited to that stated in our request for your consent. Account balance and trading activity information are never disclosed.
In addition, we disclose non-public personal information to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are also permitted.
Access to your Personal Information
We will provide you with the means to ensure that your non-public personal information is correct and current.
You may review and update this information at any time at the Account Center.
Security of your Personal Information
We strictly protect the security of your non-public personal information and honor your choices for its intended use. We carefully protect your data from loss, misuse,
unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password controlled servers with limited access.
Your personal information may be stored and processed in any country where Marketiva MM DOO, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your non-public personal information. No one can see or edit your personal information without knowing your password, so do not share it with others and always make sure your computer is safe from viruses, trojans, worms or other malicious and unwanted softwares.
Your Choice / Opt-out
You are given the opportunity to "opt-out" of having your personal information used for purposes not directly related to our site at the point where we ask for the
information.
For example, we provide an "opt-out" mechanism if you do not wish to receive unsolicited e-mail marketing materials from us and we will take reasonable steps to
honor such e-mail opt-out requests.
You can always opt to receive/do not receive our updates in our “Change Profile” page in the Account Center tab.